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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have 2 number RCR10/433 and 2 number RDJ10RF wireless room

Customer Question

I have 2 number RCR10/433 and 2 number RDJ10RF wireless room temperature controllers for controlling 2 zones domestic heating installation.
One zone control has stopped working - periodically the signal display LED on the RCR10/433 flashes red/orange.
How do I detect the problem and what is solution?
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.
Hi I am Tech Michael, I am sorry to hear that.
Please be patient as these are technical issues and I want to guide you the best way possible to save you money and time;-)
Please remember these are technical issues and may require some back and forth conversation to sort this out.
When the one seems to fail, does it send any heat? Or does it not do anything?
Thank you
Tech Michael
Customer: replied 1 year ago.

there doesn't seem to be any communication. it's searching but not connecting. basically as a result i have heating on 1st and 2nd floors (zoned) and no heating on ground floor.

Expert:  Michael replied 1 year ago.
Thanks Chris,
please try this for me, remove the batteries from the non working controller and replace them in the incorrect direction and leave it that way for 1 full minute(causes a reset).
Then replace the batteries with new known good ones in the correct direction.
See if this resets the system.
If it does great. Then please rate my service to you. But if it doesn't work please do not rate yet but simply reply to me for further information.
Thank you Chris.
Tech Michael
Expert:  George-Allsorts replied 1 year ago.
Hello, my name is***** is a link to the files that hold the fault codes for you

JA-Chris on Dropbox

Please let me know when you have downloaded them

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