Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.Does this look like a little tap?
This indicates that you either have a leak into the base, or, you have a lack of water supply...Is the pump running permanently?
Yes the pump is running permanently. The water supply is ok.
You have a leak into the base of the appliance... You need to find and solve the leak, and drain any remaining water from the base
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If you do not find any water in the base of the appliance then you have a fault on the flood protection float switch
can you repeat the advice if no water in the base