yes its a brand new oven, replacing like for like but can't seem to connect the wiring into the oven , i.e. live neutral and earth. there are two small gold-coloured clips in the casing (which i took out) and the screws just turn around without tightening or loosening. model is BO7966SS.
the manual doesnt show how to connect. the terminal block is open.
Can I ask you to take a moment and rate my responses so far? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.This will not close your question and you can still come back to me if you need more helpThanksRob