Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.Thank you for posting the information about the fault and including the model number so professionally..When you turn the oven on and choose a temperature.. does the indicator light come on?
yes, there's the usual thermostat click to tell you what the temperature is.
Then the problem you have is that the cooking element or 'Heater Ring' is faulty and requires replacement...Here is a link to the original on the Neff website, Heater-ring 00083517
Where is the heater ring situated?
If you open the oven, take away the shelves, there is a panel behind through which you can see the fan... the element is behind that panel and is surrounding the fan...MAKE SURE YOU DISCONNECT POWER AT THE ISOLATION SWITCH BEFORE REMOVING THE PANEL.
OK Thanks, ***** *****
Thank you George, all fixed and I rated you excellent.
Thank you Peter, have a Happy New Year