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Michael
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Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Siemens SN65E001 Hi, Our unit less than a year & used once

Customer Question

Siemens SN65E001
Hi, Our unit less than a year & used once a month, keeps beeping within 1 min of start of wash cycle.
Its emptying water fine, also pulling in water, but will beep constantly shortly there after in an intermittent tone. it will not move to the wash cycle.
checked salt lever. ok : checked rinse aid :ok checked for debris under filter where unit exhausts water : ok.
when beeping starts, I oipen door and the symbol brush and tap are lit.
any help appreciated
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi , I am sorry to hear that.
Please try this:
Turn off power at the mains for 5 full minutes. Then back on.
Next run your sink water on hot until the water comes out very hot.
Then try a cycle.
If at helps let me know.
Is please rate kindly.
If not let me know as the unit is still under warranty.
I will help you there as well;-)
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9503
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
Michael and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

No, no luck with that.

think I may have tried that over the last dew days

Next step..

Expert:  Michael replied 2 years ago.
Hi Ross,
This is a problem with the main control board. Since your dishwasher is less than 1 year old it is still covered under the manufacturers warranty. You need to call them to set up a service date and time, they should fix this free of charge for you and they are usually good at this;-)
Have a great holiday season and please let me know if I can help further.
Expert:  George-Allsorts replied 2 years ago.

Hello, my name is George..

Before going through the trouble to contact Siemens, please follow their guidance for the problem as published by them.. The Tap is 12.

Siemens Guide Fault Tap (not flashing)
graphic

Customer: replied 2 years ago.

Done it previously, in-fact twice already.- this procedure is in the manual which I followed dew days earlier.

Thanks all, going to call siemens & see what they say.

Expert:  George-Allsorts replied 2 years ago.
No problem, I just didn't want you wasting any time

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