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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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AEG Hob not working. Turn on any one of for hob positions

Customer Question

AEG Hob not working.
Turn on any one of for hob positions and heating reading for all four plates comes on spelling word S A F E
What is wrong ?
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
George-Allsorts :

Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.

Can you give me the product code for the hob please

JACUSTOMER-28exalzu- :

Hello George,

George-Allsorts :

Hi there, can you give me the product code from the appliance?

JACUSTOMER-28exalzu- :

I cannot determine the model. It is approx. 14 years old, has a stainless still rim, and a black ceramic heating area with 4 hobs marked out on it.

George-Allsorts :

The product code will be on the underside of the hob or on the appliance documents

JACUSTOMER-28exalzu- :

It DOES NOT have touch controls but DOES have 4 knobs for 4 heating areas marked out on the hob area.

George-Allsorts :

Do you have the model type?

JACUSTOMER-28exalzu- :

I was hoping a display like S-A-F-E would be common to many AEG hobs.

JACUSTOMER-28exalzu- :

We have no documents but I will try to inspect the underside of the hob.

JACUSTOMER-28exalzu- :

Robert Flunder

George-Allsorts :

OK Robert

George-Allsorts :

If you can get me either the model number or the product code I can assist you with the issue

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