Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.Can you open the door and tell me the product code from the label therein
You are very welcome... Can you re-post the number but put a # ***** of the number so that I can see it please
Thanks for that.. I can see it now... Please wait a short while whilst I overview the information on the model
Ok.. I have looked at your model.. The drum that you feel flopping around is held at the back by a spindle that goes through a bearing.. It seems that either the spindle has worn through or the bearing has given way
My apologies.. I saw drum but not front... one moment and I'll look for you
Ok.. at the front end of the drum you have a bearing seal and a drum roller assembly... Can you tell me how floppy the drum is?
Can you also put your hand inside and push up at the rear of the drum to see if there is any play there
OK.. then you need to replace the bearing seal at the front
Also.. can you turn the drum by hand to see if there is any problem with the roller
Will do.. one moment
Gasket, front, large opening, DRUM ASSY BMP TDC Part number #1368089106
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