Good afternoon, my name is***** be patient whilst awaiting any responses as I'm not constantly available.Can you tell me if there is still water in the drum
OK.. one moment please
F43 is indicating that you have a fault with the motor... Normally, this would be carbon brushes needed.. Although I can not see why your interlock would prevent the door from opening if you have no water in the tub... can you remove the filter to check that there is no residual water the you can not see
Oh, sorry... it looks like an F on the left of the screen
The fault is actually with the door interlock then... I can talk you through opening the door but you will then need to replace the interlock
Are you capable and have tools to do this?
OK.. Turn off the power and remove the lid to the appliance
wow.. that was fast
Standing at the front of the appliance, tilt the appliance backward to lean it onto something like a side or cupboards for support
from the right hand side of the machine... put your hand down the front of the drum to where the door interlock is
In the center of the lock you will feel the Pecker
Push the pecker towards the door glass..
It may be a little stiff if siezed but it will go
Pull the door open at the same time
There is a quick release by the pump but if you decide to use this it may break with a siezed lock
did you try pushing the pecker in both directions?
Try both ways... although it opens towards the glass it may free if pushed the opposite wayHere is a link to the part you are trying to open Dook Lock
Ok I'm here
Replacement door lock for WAQ24460GBThe error will remain there until you replace the door lock...
Nothing will work without the door lock being locked (and working correctly)
Do not try to use the appliance by shutting the door again as the faulty lock could break the pcb
Please take a moment to rate my assistance.. Please use the smiley faces to do this.
from any of those two links above
Please take a moment to rate my assistance to you so far..Please use the smiley faces to do this. anything above three smiley faces will lock you into me and allow you to return at any time to chat to me further on this issue without further cost to you.
There is nothing that you can do until you replace the lock on the appliance.. The interlock tells the pcb that the door is closed and lock and that it can then switch on facilities such as the motor and the fill valve etc.
Is there anything else I can do for you?