Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.When you say something is stuck.. can you elaborate please?
There is no emergency unlock to your appliance, however. I can talk you through getting the door open if need
Here is the manual just in-case you do not have a copy MANUAL
But that is for other faults at other times, because as I have said, there is no emergency facility on your appliance according to the scematic diagrams of the machine
Well, if there is one in the filter housing it is not showing on the schematic... Have you managed to open the door now then?
OK.. Is it a Red Ring?
No.. normally, if there is a red ring it will be screwed to the back panel.. Is there a screw in it about half way down?
By back panel I mean the panel behind it
I'm working in the dark here, so you need to be my eyes and hands
Ok.. does it come out of a slot in the base of the front panel?
Then put the end of a screwdriver (or some other object that you can grip) through the hole and pull downwards to open the door... Now if the door doesn't open, you may need to help it with a gentle push to ease the tension on the lock if something is jammed in there causing pressure on the lock
Ok.. I have to go to my full-time work in a few minutes.. I can pick this up from there
That is a shame...Please take the time to rate my assistance to you...