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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1464
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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we have a tumble dryer TM310W that the tank full light has

Customer Question

we have a tumble dryer TM310W that the tank full light has come on and although the tank has been emptied the light will not go out and consequently the dryer will not operate is there an easy fix for this like a reset button?
Submitted: 2 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 2 years ago.
Dales-Electronic :

Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries

JACUSTOMER-wo69qxvm- :

hello

Dales-Electronic :

Can you kindly give me the product code on the rating plate inside the door it might also be listed as the pnc number.

JACUSTOMER-wo69qxvm- : ###-##-####01
Dales-Electronic :

Thanks be right back

JACUSTOMER-wo69qxvm- :

ok

Dales-Electronic :

Can you confirm that the water tank is in the top, there are two versions

JACUSTOMER-wo69qxvm- :

yes at the top lhs

Dales-Electronic :

OK we have a water level switch and a also one that senses if the tank is in place if either of these are faulty then you will receive this indication.

JACUSTOMER-wo69qxvm- :

so it could be either

JACUSTOMER-wo69qxvm- :

are the parts available and easy to replace?

Dales-Electronic :

The parts are available but before you do so you need to check out that they are actually faulty ~ are you able to use a multimeter?

JACUSTOMER-wo69qxvm- :

yes I can use one

Dales-Electronic :

OK I will send you the service manual across and you will then be able to follow the fault finding tips and check the wiring.

JACUSTOMER-wo69qxvm- :

ok thanks

Dales-Electronic :

Can you give me an email address using (at) instead of @ and I will forward it along ~ Ian

JACUSTOMER-wo69qxvm- :

nikonjohn59atgmail.com

JACUSTOMER-wo69qxvm- :

nikonjohn59(at)gmail.com

Dales-Electronic and other Appliance Specialists are ready to help you
Expert:  Dales-Electronic replied 2 years ago.

Herewith as agreed ~ you have 30 mins to download and then it will self-destruct.

91609260201 Documents

Ian

Expert:  Dales-Electronic replied 2 years ago.
John ~ would you now rate my service to you using the smiley faces below, once done I can supply you with further information on a free of charge basis. Thanks ~ Ian
Expert:  Dales-Electronic replied 2 years ago.
Thank You John just took a while for the computer to catch up.

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