How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Daniel T. Your Own Question

Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15607
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel T. is online now

HOTPOINT DISHWASHER FDF780G TABLET NOT BEING RELEASED DURING

Resolved Question:

HOTPOINT DISHWASHER FDF780G TABLET NOT BEING RELEASED DURING WASHING CYCLE.
Submitted: 2 years ago.
Category: Appliance
Expert:  Daniel T. replied 2 years ago.
Hi

So when the cycle is finished and you open the door is the tablet door still closed or is it open but has the tablet all musshed up in there?

Regards
Customer: replied 2 years ago.

I confirm that when the wash cycle is finished and the door is opened the tablet door is still closed and the tablet intact inside, so for some reason the washing cycle has not triggered the release of the tablet /tablet door.

For your information the table door is not jammed or clogged up and opens freely when manually operated by me.

Regards

B W

Expert:  Daniel T. replied 2 years ago.
Hi

Thanks for that. If the tablet drawer just isnt opening at all then its more then likely the dispenser itself at fault.

Remove the outer door panel and there you will see the back of the dispenser. Check the wires are on there ok.
If the wires are fine then you need a multi meter and pull the wires off and test the coil on the dispenser. If this is faulty then you need to replace the dispenser itself as its the coil when engiergised that opens the door flap so if this is faulty then the door flap wont open and you get this fault.

But if the dispener is ok then the control board will be the problem not sending the power to the dispenser. But 8 times out of 10 its usually the dispenser itself is the fault when you get this problem.

If you need anymore info just get back to me.

Regards
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15607
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Daniel T. and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Many thanks for your answer, could you confirm what I will be testing for with the multi meter ie volts, open/closed circuit, resistance, and details of how this is done ie power on/off settings on dishwasher etc.

Regards

BW

Expert:  Daniel T. replied 2 years ago.
Hi

You need test the coil on there for a resistance reading. Usually its a Kohm reading so set the meter to a Kohms setting and see what resistance you get.

So you need to do this with the wires off the coil and the dishwasher unplugged.

Regards

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.