Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.Do you mean you do not know where on the appliance to refit it or do you mean that you don't know where you buy a replacement?
You need to undo the tear shaped metal access panel at the rear of the appliance
Behind it you will find a pulley wheel
And a motor
Do you understand that bit?
Let me know when you have gained access
Be careful with you hands now as the edges of the metal are very sharp
arae you happy with my assistance so far?
Taking the belt in your left hand, use your right hand to guide the bottom of the belt onto the pulley at the rear of the motor down below
Pull it so that it becomes tight so that it doesn't come off
now, using the right hand, place the belt against the flat of the wheel
Ahh,,, My apologies... We start again then
At the front of the machine
Can you tell me .. do you know if it is the interior or exterior tension band that has come off
interior or exterior?
ok.. i'll explain.. There are two.. one at either end of the door seal..
If you open the door
You can see the seal
Is the front loose?
Or is there a gap in the seal so that you can see the drum edge
OK.. Thankyou for checking
This is going to be a task..
You'll need to strip the front of the appliance to fix this
are you ok to do this?
Yes.. I can talk you through doing the job and let you know what tools you will need to do it..
Where in the contry do you live?
Thats fine.. I can assist you by telephone at no extra cost
My number is #07787182156
can yu see that?
I am in the hospital in the afternoon so I would suggest morning or evening.. which is your preferrance
Try at about 10:00am
OK.. Have yourself a good evening