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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9500
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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S5453 dishwasher not pumping out water

Resolved Question:

S5453 dishwasher not pumping out water
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Michael :

hi are you there?

Michael :

how old is your dishwasher?

Michael :

I will switch us to Q & A as it works better;-)

Expert:  Michael replied 2 years ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  Michael replied 2 years ago.
Hi Dave, please reply to me here on this page.
see questions above;-)
Customer: replied 2 years ago.

Don't know. Think about 5 years old

Expert:  Michael replied 2 years ago.
Thanks Dave, this sounds like a failed drain pump.
Its easy to replace with a few basic hand tools and I will assist you when you have the new pump.
The best place to get that is Espares. I have listed all their contact information for you below. Its best to call them to order this pump.
They usually ship the same day you call as well;-)
I will stick with you until this is fixed, please don’t forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.
Thank you and have a Happy New Year David !
Tech Michael
Please call Espares:
Sales/Parts
0844 9777 888
After sales
0333 4007 888
Monday to Friday 8am to 6pm, Saturday 9am to 4pm, or 10am to 4pm on Bank Holidays
Outside the UK? Call us on: +44 (0) 20 7717 5046.
Customer: replied 2 years ago.

Thanks Michael. My husband is in kitchen and has taken side off dishwasher. When we cleaned the filter a thin piece of plastic appears to be missing. He thinks this is perhaps fouling pump but cannot access pump. Any direction? We have an old Victorian house and unfortunately broadband does not reach kitchen area so I am go-between.

Expert:  Michael replied 2 years ago.
Lol,
I understand. To replace the pump the best way really is to remove the dishwasher and lay it on its back for easy access, usually there are a few screws holding it in place, Then you can easily replace the drain pump. Your husband may be correct about the plastic part.
It is also possible something got stuck in the pump impeller that would cause this problem as well. Or even something blocking the drain line.
Have him check that for me and please rate my service at this time, I will be here for you when you need me;-)
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9500
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
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