are you here?
may I have the model and age of your dishwasher?
I will switch us to Q & A as it works much better;-)
tech Michael, sorry cannot find model no; it is approx. 15 years old but is not often used as only of 2 in family. unit measures approx. 23"x23"x 33"high. will it harm the washer if I just leave the soap door off? thanks John
Hi Michael. got it--sgs4012gb/07 fd7807 080009- John