How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

bosch dishwasher . the soap retaining door. is no longer springing

Customer Question

bosch dishwasher . the soap retaining door. is no longer springing back, a "hair" spring is detached from the door but still retained on a post in the main body.
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Michael :

good morning

Michael :

are you here?

Michael :

may I have the model and age of your dishwasher?

Michael :

I will switch us to Q & A as it works much better;-)

Michael and 2 other Appliance Specialists are ready to help you
Expert:  Michael replied 2 years ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Customer: replied 2 years ago.

tech Michael, sorry cannot find model no; it is approx. 15 years old but is not often used as only of 2 in family. unit measures approx. 23"x23"x 33"high. will it harm the washer if I just leave the soap door off? thanks John

Expert:  Michael replied 2 years ago.
Hi John, please open the door and look all around the edges very carefully the model should be there somewhere. It could also be on one of the inside walls, but usually they hide it on an edge on the door or door chassis;-)
Please let me know if you find that a we need that information.
Thank you
Tech Michael
Customer: replied 2 years ago.

Hi Michael. got it--sgs4012gb/07 fd7807 080009- John

Expert:  Michael replied 2 years ago.
Thanks!
Ok you need a new soap draw for this one.
The best place get that would be Espares phone: 0844 9777 888.
Is best to call for that, they usually ship the same day you call;-)
Also I will be here if you need my help replacing that part no additional cost to you.
Let me know how it goes.
Thank you
Tech Michael