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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9137
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have a 2013 Swift caravan with a Dometic fridge RMD 8501.

Customer Question

I have a 2013 Swift caravan with a Dometic fridge RMD 8501. The problem is the unit keeps turning its self on and off
Submitted: 1 year ago.
Category: Appliance
Expert:  adamd-mod replied 1 year ago.

Hello there,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.

Thank you!

Adam

Customer: replied 1 year ago.
Please continue the search... When switched on there seems to be some sort of connection problem, it bleeps every few minutes and the blue LED light goes off, will not cool at all.
Expert:  adamd-mod replied 1 year ago.

Hello,

We will continue to look for a Professional to assist you.

Thank you for your patience,

Adam

Expert:  Michael replied 1 year ago.
Hi I am sorry to hear that. Is this a gas issue or electric with your fridge?
Please be specific about the what is actually turning on and off and if it requires you to reset it to get it to turn back on or does it turn back on by itself?
Also how old is your fridge?
Thank you
Tech Michael
Customer: replied 1 year ago.

we think it is electrical, it can be turned on but the LED displays keep flashing on and off and bleeping. It is not cooling at all. It is 2 years old.

Many thanks.

Expert:  Michael replied 1 year ago.
Thank you for that. Will it work on gas at all?
Tech Michael
Customer: replied 1 year ago.

Cant get it to switch to gas as the controls dont light up at all now! We are going to get some batteries for the control panel so that we can hopefully try it on gas.

Expert:  Michael replied 1 year ago.
Hi, it really confirms my suspicions.
What you need is a new control board.
If you are handy you can replace that yourself with my assistance, no soldering involved.
Or if you rather an RV repair shop can replace that for you.
Please let me know which route you would like to take?
I will stick with you until this is fixed, please don’t forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.
Thank you and have a great day.
Tech Michael

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