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Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 15969
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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Dishwasher will not switch off at the end of the cycle. Stuck

Customer Question

Dishwasher will not switch off at the end of the cycle. Stuck at 1 minute with pump endlessly running.
Submitted: 2 years ago.
Category: Appliance
Expert:  Daniel replied 2 years ago.
Can you post the make and model number please.

Regards
Customer: replied 2 years ago.

NEFF Auto 3 in 1

Expert:  Daniel replied 2 years ago.
Hi

Ok if the pump is running all the time then its usually down to the anti flood switch being activated from water thats leaked into the base.

What you need to do on this is pull the dishwasher out and lie it on its back and this will allow the water to drain out from the base so you may need a towel for this part.

Then once the water is out the anti flood switch will reset itself. So then stand it up right and then retry the dishwasher and hopefully thats sorted it. But if it happens again then theres a water leak in there which you need to find and fix to cure it. But sometimes you may get an overflow in side which causes this kind of fault.

Try that and let me know how it goes.

Regards
Daniel and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

The unit is built into a worktop. Getting it out will require a lot of work. Is there a Plan B, which would also solve the problem without getting the whole unit out, like a factory reset?

Expert:  Daniel replied 2 years ago.
Im afraid not. If its the float switch then you need to clear the water from the base im afraid as applainces dont have a factory reset or anything like that.

There is another way you can try.

Remove the wooden kick board from the bottom of the kitchen and there you will see the bottom of the dishwasher. Look under there below the door and you will see a metal panel. Remove this and then you can try and reach into the base there with a cloth and soak the water up. Now this can be tricky doing it that way and you cannot always clear the water but if you cannot remove it then its worth a try.

Other then that im afraid the dishwasher will need to be pulled out, Sorry.

Regards
Customer: replied 2 years ago.

Many thanks. Fix worked so far, even if it did require some work to remove and tilt unit.

Expert:  Daniel replied 2 years ago.
Nice one glad to hear its sorted and thanks for letting know.

Built in appliances always a problemas you need to remove it first before you can even do anything to them.

Regards

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