Hi, welcome to Just answer
Please tell me its complete model number
Why did you disconnect? I gave the information you asked for. Can you help?
It would have been nice if you had come back to me to let me know what you were doing. I was hoping for some answer from you such as you were dealing with my query but all I saw was that you had disconnected and then were offline. I wasn't expecting an 'immediate' answer but it would have been good to know something was being done.
Hi, sorry I was out and so was unable to respond...don't know why it shows that I have disconnected...please tell me if any lights flash and was there a power surge, you can also check the main cable and let me know if that is intact
There are no lights at all on the TV - usually the red standby light is on and when I use the remote control to switch on this light turns green.
When I went to switch on yesterday there were no lights at all. As far as I know we did not have a power surge and the main cable was not touched at all after I switched off on Thursday evening and it looks intact.
OK, the problem can be with the power board or something simple like a loose wire inside the unit ... however, as it is not yet 1 year old it is better to get it checked under warranty...doing it yourself will void off the warranty
If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service ....Thanks
Thanks but I was hoping that as an 'Expert' you would be able to solve the problem. As I had already done what you suggested before I contacted you I now feel I am having to pay for nothing ...... C'est la vie !