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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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What are the product specifications of the screws needed to

Customer Question

What are the product specifications of the screws needed to fix the grill element to the roof of the top oven of an electrolux model: EKC6045X
Submitted: 2 years ago.
Category: Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

I doubt that the actual dimensions are actually listed, as these would just be available as a spare part with a part number. Have you lost them?
Can you give me the product number from the data plate if you would like me to look?

Thanks
Rob
Customer: replied 2 years ago.

Hi Rob,

Thanks for your reply. They have indeed gone walk about - I have no idea how that happened, so I have been trying to find replacements but with no luck on finding the details of what I actually need to get. I've only been able to find these:

http://www.elementreplacement.co.uk/self-tapping-screws-pozi-drive-1949-p.asp

I have no idea if these are correct though.

The product number is ********* /p>

Thanks,

Jamie

Expert:  Rob replied 2 years ago.
Hi Jamie

Thanks

To be honest, any short self tapping screw will do
The ones you have found, as long as the head is not too big to fit onto the mounting bracket, will be fine

If you want the actual ones from Electrolux they will be 10 times that price !!

Can I ask you to take a moment and rate my responses so far? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help
Thanks
Rob

Customer: replied 2 years ago.

Hi Rob,

Thanks. Do you know know where I might be able to find the actual ones from Electrolux, for comparison?

Cheers,

Jamie

Expert:  Rob replied 2 years ago.
Hi

Im happy to log in at Electrolux for you, but I doubt the sizes are there.
Unfortunately the product number got crossed out before. Can you repost it and put the letter A directly in front, so it looks like
A123456

Thanks
Rob
Customer: replied 2 years ago.

Ok, here it is A948522165

Expert:  Rob replied 2 years ago.
Hi Jamie
Great

give me 10 minutes

Rob
Customer: replied 2 years ago.

Hi Rob,

No worries - that's great.

Thanks,

Jamie

Expert:  Rob replied 2 years ago.
Hi Jamie

Please go here (just click on the word ”here”).
Wait for the page to settle, ignore the adverts then click the download button. You are looking for the Media Fire file.This is a PDF file so you can save it or print it for future reference

This is the official parts breakdown for your oven

As you can see, they dont even list the screws!

You will be fine with the ones you have already shown me

Please dont forget to rate as this is the only way I get credit for spending my time helping you with this

Thanks

Rob

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Customer: replied 2 years ago.

Hi Rob,

I thought that might be the case, having found the technical manual earlier - good to get your thoughts on the matter!

Thanks again,

Jamie

Expert:  Rob replied 2 years ago.
Hi Jamie

Your welcome
All the best

Rob