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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 986
Experience:  Worked on appliances for more than 15 years
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Our Bosch dishwasher does not want to stop its cycle, and keeps

Resolved Question:

Our Bosch dishwasher does not want to stop its cycle, and keeps running with 1 min showing on its clock. How do we reset the dishwasher back to its factory settings.
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me its complete model number

Customer:

Does not seem to be one on the unit.

Customer:

Unit would not be older than 4yrs old, as was put in through a recent renovation by the landlords 4 - 5 yrs ago.

KevinWhiteJA :

it starts with E nr

Customer:

Have looked - unfortunately no model numbers shown on the top or sides of the front doors.

Customer:

Would it be inside the dishwasher itself?

KevinWhiteJA :

usually located on the door inside the door

Customer:

Unit has the following buttons on the top of its front door: On/Off; h; min(main operating interface); Auto; 50 degrees; 45 degrees; then a rinse button;

Customer:

There is a 'reset' indicator that runs from the 'Auto' button across to the 45 degrees' button.

KevinWhiteJA :

ok, have you tried to clean the drain pump assembly ?

Customer:

Will look again inside the door for a number. Have not tried to clean the drain pump assembly - will do so now.

Customer:

Will be a minute.

KevinWhiteJA :

no problem, with the unit unplugged please clean the drain pump assembly completely

Customer:

Drain pump was clean, no blockage. And no serial number unfortunately.

KevinWhiteJA :

ok just pull the dishwasher out and lay it on its side so that if there is any excess water in the base it comes off

Customer:

Pardon - pull the dishwasher out? Is there not a reset of the controls to try first?

KevinWhiteJA :

No I believe it is caused due to a leak in the base of the unit

Customer:

If that is the case, then will need to call in a technician. We can do that through this week. Thank you for your assist in the meantime.

KevinWhiteJA :

OK, I believe it will be solved after you lay it on its side by around 45 degrees

KevinWhiteJA :

If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 986
Experience: Worked on appliances for more than 15 years
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