Hi, welcome to Just answer
How old is this appliance ?
OK and can you tell me its PNC
can you please prefix # ***** front of the PNC
Thanks...two beeps indicate that the water is not draining or water level inside the unit has not been detected
have you already tried to clean the drain pump ?
With the appliance unplugged, pull it out and lay it on its back by around 45 degrees so that if there is any water it comes off...after this is done take off the panel below the door and clean the water in the base... please let me know how it goes
The problem is still there ?
Yes please do so and let me know how it goes
OK, and you have cleaned the pump completely by twisting it off and cleaning it from inside as well ?
the pump is located on the right side of the unit when you open the bottom panel
just a sample image so that you know how it looks
pour warm water on top of if you are unable to twist it off
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OK, as it is just 1 month old and we have already tried everything it is recommended that you get it repaired under warranty .. if we open the unit further it might void off warranty
You're welcome Richard....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Evening