Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just answer
How old is this appliance and have you tried to clean the water inlet valve/hose ?
about 6 years max old. Not sure about inlet hose but cleaned pump near floor. I am old and a bit scared to do more and water is coming in for a few seconds. Also machine stops on any programme including dryer
OK, so it starts and then fills water and will stop after few seconds
is that correct ?
can you answer by typing as I don't know how to chat
yes and any programme starts then stops after a few seconds
OK, does it have a time display or it only has LEDs ?
the drain is 2 minutes I usually do 30 minute wash but all times are doing the same. spin iis 12 minutes and dryer you press what you want
I mean is it a digital time display or yours has LED display ?
I think it must be digital. What is led display?
the user guide doesn't say but the dial has settings for synthetics eco etc and the time comes up in a small bar to say how long it will take
Alright then lets see if it gives an error code...Unplug the washer and plug it back after 2-3 minutes...then select any programme except the first one...close the door and wait for one minute, after this press and hold the START/PAUSE button and the button located at the left of it for few seconds...a error code should be displayed, please tell me that error code.
Error ED4 indicates problem with the dryer PCB, main control board or the wiring
sometimes a faulty heating element can also cause this error
OK So I need someone to come to look at it - or would a new machine be better?
from what you have described it is probably the element that will need replacement
Would that cost much?
If it is the element it will cost around £50 + labor
OK Thanks for your help. I needed an idea what was wrong and now I know. Have a good New Year
You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Happy New Year :)