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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 957
Experience:  Worked on appliances for more than 15 years
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Hotpoint Washing Machine 621. Will take a very light load but

Resolved Question:

Hotpoint Washing Machine 621. Will take a very light load but as soon as a bigger load in it refuses to turn the washing, it try's but fails
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me its complete model number and how old is your washer ?

Customer:

Hotpoint WMAL621 Aquarius and its 3 yrs old

Customer:

Ok what is happening? No response

KevinWhiteJA :

Thanks

KevinWhiteJA :

have you tried to clean the drain pump/hose ?

Customer:

Hi Kevin, no, because Machine will run ok with no items inside, it only tries to turn (and fails) when it has washing inside

Customer:

Its almost as if motor does not have enough power to turn it

KevinWhiteJA :

OK, usually cleaning the drain pump will solve the problem

KevinWhiteJA :

if it does not then it is time to replace the carbon brushes in the motor

KevinWhiteJA :

it will cost around £20 and you can buy it from here

Customer:

Ok I will try that, I reckon its a brush problem, it has all the symptoms, thank you very much

KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 957
Experience: Worked on appliances for more than 15 years
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