Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi .can you take the room stat off the wall and take it to the reciever?
When you turn thevheatingvon and off do the lights on the reciever change?
It reads 22.5 and the lights do come on and off
Ok . use the arrow up button and take it to Max. Does the heating come on now
the heating is on and is so hot it does not go off when placed on off
i had to and turn it down from the boiler
So , the cm67 is working?
i won't say it is because it no longer controls the heat
Dobyou mean it won't turn off?
the heat is on consistently it does not go off even when the themostat is on the off position
Ok . can you use the button down button , press till it goes to minimum. Does it turn off?
it stops at 5 and still is on and does not go off
on manual setting and when place on off it still does not go off
Ok , on the reciever can you press the override button. Does the heating turn off then?
The light should go red
Sorry , think the light just goes off
i do not see an override button
On the receiving unit , should be a button
i can take a picture and send to you
it is the CM67
Ok , thanks
sorry it is not letting me attach the photos
Ok , are you pressing the paperclip symbol?
You may be able to copy and paste it
i have tried every way and no luck
Does your reciever look like this?
i tried to paste the photo and still no luck
Ok , the grey button is the override. Press that and see if the heating turns off
I can't see an image
Did you press the grey button on the reciever?
The way I copy and paste . I get the image up , press right click , copy image , then paste into the writing box. But you probably have done that
Hi , most likely its the reciever box that's faulty . as theyvatevoften the part to go wrong . just wanted to double check that it wasn't by our boiler PCB
yes the boiler is working fine and is the one regulating the heat right now
sorry in a meeting as well
i really wanted to know if there was a way to reset the themostat and then reconfigure it and see if it will kick it back to work
it has been idle since May re not used so i don't know if it lost its configurations
Ok , yes there is . I understand the meeting thing, no probs . just trying to find the reset procedure , 5mins , thanks
ok thank you
Put slider to off, press 3 4 and I simultaneously, this should get you into installer mode
3,4 and I
Use arrows to get to 16 factory in reset
sorry is the last one 1 or I
it only goes to 1 or 0 and have I:CL showing
with the spanner and 1 subscript
i think it is in installer mode but does not let me go to 16
all i see is as follows
spanner with 1 then I:CL 1 flashing
Did you put slider to ff ,press 3 and 4 and i simultaneously
i slide it to off and the pressed 3 4 and i simultaneously
i can try it again
OK . I am reading this from the manual . let me have another look
will send you another photo
Ok . oncevyou get to tat display , did you press the arrows ?
I cl , 1 flashing?
Ocevthose buttons are pressed together you should get 1 op come up on the display
Just a box with a small logo.
Hi , give me a few mins please , thanks
sorry not sure why it is not attaching not sure how else to send it
Hi , can you try this . press the button on the reciever .red led should be on . press and hold button for 15 seconds till starts to flash. Then press and hold button again until starts to flash a different speed . this will put it into the connection mode. Get the room stat and press the arrow buttons and button 1 together . this should connect the two . then press the arrow up and down buttons to confirm its working
Slider should be in the off position
After this put slider into auto
If that doesn't work for you , I will phone Honeywell in the morning if that's ok
hi did not work so please call honeywell thanks
Hi . just spoke to Honeywell. The reciever must be off , no led lit. Turn off by pressing the button. Then get the room stat , take it to the reciever. Put it to off .press arrows up and down and button 1 all at the same time.this should recconect the two . put to manual and use arrows up and down to turn on and off
Without the hash
Hi . Honeywell have sent me the info , took a while . would you like me to send it to you by email?
thank you very much will await the docs
Hi , should receive it soon . I could have written it all out but the room for error was there. Any probs let me know. Also could you please rate me after, thanks