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Plumberpro, Home Appliance Technician
Category: Appliance
Satisfied Customers: 634
Experience:  Heating and hot water heating appliances experienced
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highflow 400 RSF. Works well but constantly turns off and we

Resolved Question:

highflow 400 RSF. Works well but constantly turns off and we have to press the safety temprature limiter thermostat button to restart. The fan had been faulty but the engineers from British Gas fixed that. Can you advise please? Many thanks.
Submitted: 2 years ago.
Category: Appliance
Expert:  Plumberpro replied 2 years ago.
Plumberpro :


Plumberpro :

Hi . its overheating.this could be due to a weak pump or faulty temperature stat .does this happen on heating and hot water


I think the pump is ok - yes it does happen on both water and and heating

Plumberpro :

Ok . sounds like the temperature thermistor/ stat needs replacing.its not an expensive part


What is and where is the temprature thermistor /stat ?

Plumberpro :

Hi , its in the water manifold

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