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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 996
Experience:  Worked on appliances for more than 15 years
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We have beko dwd4311 dishwasher. The problem is that the pump

Customer Question

We have beko dwd4311 dishwasher. The problem is that the pump sounds to be working as soon as the machine is switched on, but no programmes operate, although is pump appears to continue running. Can you help?
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
Customer:

Hi, welcome to Just answer

Customer:

Please tell me the age of this appliance

JACUSTOMER-suapf0ez- :

2 years

Customer:

OK, it seems that the anti flood switch has activated due to water in the base

Customer:

with the appliance unplugged...you have to pull the unit out and tip it on its back by around 45 degrees so that if there is any water inside it comes off

JACUSTOMER-suapf0ez- :

how do I access this

Customer:

after this is done just try to clean the base with sponge and make sure it is all clean

Customer:

the problem should be solved once you follow this

Customer:

please let me know how it goes

JACUSTOMER-suapf0ez- :

do I remove the back cover to do this

Customer:

no to follow the first step just pull it out and tip it on its back by around 45 degrees only

JACUSTOMER-suapf0ez- :

OK will try that in the morning

JACUSTOMER-suapf0ez- :

thank you

KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Thanks, Kevin

SWorking perfectly now

regards

Ken

Expert:  KevinWhiteJA replied 2 years ago.
Glad it worked :) Thank You for the feedback