Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.
Can you tell me.. does it fall fast or slowly?
The problem is with the hinge ropes.. but the speed it drops at will tell us if it is one or two ropes that are at fault
On pulling door open, it falls fast to the horizontal.
There are two ropes.. one on each side of the door.. they are part number 00611370
DISCOUNTWhen you get to the Checkout page.. To the left of the 'Pay by Card' button there is a link to allow you to enter a discount code.. Click on it and enter the discount code __ id1975 __ to get a discount
To change the hinge ropes.. remove the side panels and they are there in-front of you
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Is there any further assistance I can give you?
Part is coming up as Bosch but with no mention of Siemens compatibility. I'm assuming it's one part for both parts of the group?
Bosch, Siemens , And Neff are all the same compant
Tha is the listed part for your machine
Sorry for the bad typing.. my keyboard is having an issue
You are very welcome