Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.Have you tried a manual defrost to see if it is just that the system could not cope?
Engineers cost different amounts depending where you are in the country
I am in Southampton. No not tried a manual defrost as I have no idea what a heater failure means.
defrost problems in a system could be for many reasons .. not just the defrosting system parts,, an engineer would need to assess the cause of the fault befor ordering parts that may not be needed
OK so best things is try a manual defrost and then call out an engineer
and is the only effect it doesnt defrost automatically anymore
yes.. but sometimes, the defrost will work afterwards.. .. either way, youwill need to defrost for any work to be done in either case
to defrost manually:
Firstly, you need to find somewhere to store the contents of the freezer.With all content of the freezer removed, unplug the power supply to your appliance and allow it to defrost... Defrost can be done naturally over a 36hr period, or 24hr with the door open and the appliance disconnected from the power supply, or 12hr forced, with the door open and with the use of a hair dryer or other warm air implement, being careful not to distort or damage any of the plastic parts in the process.TIP** Turning-up the heat in the room will speed-up the process.TIP** Place some towels on the floor of the compartment you are defrosting to soak-up any water created during the defrost procedureOnce this is completed you can then restart the appliance.
OK thank you very much.
Hope this helps... If you require a fridge engineer in the Southampton area , just let me know
If you know a good one that would help
Let me know your postcode
There are only two on our lists for your area that have registered for refrigeration:David MorcomWimbornePhone: 07788 288481 Mobile: 07788288481___________________________________Southampton Appliance Repairs LtdSouthamptonPhone: 02380982377 Mobile: 07595998677
OK thank you for your help George