How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

Hi I have a thetford fridge freezer which although is working

Resolved Question:

Hi I have a thetford fridge freezer which although is working fine there is a terrible noise coming from the black control box at the back of the unit, it sounds like a mechanical vibration, i have taken the box apart to reveal the printed circuit boards but can not identify the precise location of the noise. when i remove the 2amp fuse or disconnect the the 12 volt supply, the noise stops, please can you help.
serial no. e276m1000076
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi, I am sorry to hear that. How old approximately is your fridge?
Also can you locate the model # ***** me?
Thank you
Tech Michael
Customer: replied 2 years ago.

Hi the vehicle the fridge is in is not yet 3 years old. The model number is ***** - N71H46L10A

Expert:  Michael replied 2 years ago.
Thank you Geoff,
That sound is a failing relay on the PC board. Unfortunately they don't sell just the relay for that one so you will need a new printed circuit board to fix this.
What will eventually happen is the relay will fail completely and the unit will no longer cool so its pretty important to fix this.
Since you are in Spain, your best bet to get a new board at a cost effective price would be to check with any local RV shop or dealer for this.
I can help you if you need assistance replacing the board although its very easy to do;-)
I will stick with you until this is fixed, please don’t forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.
Thank you and have a great day Geoff.
Tech Michael
Michael and other Appliance Specialists are ready to help you