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My GWL 227HSYA fridge-freezer water delivery system is constantly

Customer Question

My GWL 227HSYA fridge-freezer water delivery system is constantly switching on/off with lights flashing and pump trying to prime. The dispenser "flap" seems to be faulty maybe.
Any ideas
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.
Hi I am sorry to hear that. How old is your fridge/freezer?
Also is it actually dispensing water in the ice trays and the door water when it is doing this?
Please explain clearly.
Thank you
Tech Michael
Customer: replied 1 year ago.

Hi

the appliance is about 3 years old

yes water is getting from the reservoir to the dispenser and ice maker but it seems to be overriding itself as if it can't switch off or it's calling for water when the flap isn't being pressed - I've jockeyed the reservoir to pipe connection and it's stopped I've also emptied the res and ice tray but I'm fearful of refilling

Expert:  Michael replied 1 year ago.
Hi Thanks Colin,
This isn't a the flapper switch in this case there is a problem on the main control board. That is the part you will need to replace to fix this. Usually relay or related circuit fails in this manner.
The board is behind the fridge and is easy to replace it also comes with instructions;-)
I will help if you need me there as well at no additional cost to you.
The best place to get that main control board is Espares. Please call them for this part Phone: 0844 9777 888.
I will stick with you until this is fixed, please don’t forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.
Thank you and have a great day Colin!
Tech Michael

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