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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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Hi, I have Bosch washer dryer and it is starting to leave small

Customer Question

Hi, I have Bosch washer dryer and it is starting to leave small rust stains on the clothing, the machine is now 20 years old and still going strong apart from these stains.
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
George-Allsorts :

Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.

Cause of this problem are many but usually include metal objects in the washing machine e.g. bra wires, safety pins, paper clips, coins, etc..

The top cause we see as appliance repair technicians is bra wires trapped at the water heating element and hairclips or coins deposited in the filter of the pump.

JACUSTOMER-33y57bgt- :

Thanks George, ihave checked the inside when I first noticed the problem, there is no loosemetal or any thing rattling, do you have any more ideas? Thanks Kevin.

George-Allsorts :

You may want to also check in the fold of the door seal where a collection of small items usually remains after the wash / dry

Also, what is the ENr of your appliance, so I can look at the internal parts

JACUSTOMER-33y57bgt- :

Hi George, I don't know how to find tn

JACUSTOMER-33y57bgt- :

Hi George, I don't know how to find the ENr, but, the machine is a Bosch WFT 8030 Washer dryer.

George-Allsorts :

That model number was good enough for me to be able to check, but unfortunately I can not see anything in the parts list that could cause the problem you are having..

Is the appliance noisy when it is spinning at all?

George-Allsorts :

Do you require any further assistance with this?

JACUSTOMER-33y57bgt- :

Thanks George, I have looked into your suggestions, but to no avail, so it's back to the drawing board, any other suggestions would be welcome, thanks, Kevin.

George-Allsorts :

Hi Kevin, I did ask if the appliance is noisy on spin at all

JACUSTOMER-33y57bgt- :

Thanks for getting back George, the machine runs and sounds perfect.To me, it is as though, when the machine has stopped, that may be, something on the other side of the dum is dripping the bits of rust? What do you think, Kevin.

George-Allsorts :

What I would do.. Put the appliance on a hot wash, as hot as your machine allows, with nothing in the drum at all, and no detergent... Let it complete the full wash.. This will discard anything that is in the drum that shouldn't be, including built-up residues

George-Allsorts :

There is nothing else that you can do.. There is nothing else in the build of the washer that would cause this problem

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