Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just answer
How old is this unit ?
OK, any lights flashing ?
and was there a power cut, also have you tried another socket ?
no power cut
and yes tried another socket and changed the fuse in the plug with one that i know works
can you unplug it for 2-3 minutes
and then plug it back simultaneously press and hold the on/off button for 15 seconds
please let me know if you are able to change something
i don't think there is an on/off button
i think it is only via the remote
you want me to standby?
or put the tv on standby?
I am sorry I mean there should be a stand by button
if there is i can't find it
I was trying to find a image for you
anyways it is located towards the right
so what I did was to hold down the on off button as i plugged it back in and now it is working again so thank you
Great...You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
thank you so much and I will get back in contact if any more assistance
You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Evening
how do i get back in contact if i need to?
If you have further questions I will be pleased to assist you – please use the REPLY link that will be sent on the email id that you have entered..Please remember to RATE my answer Excellent or Good Service ....Thanks
ok thank you and have a great day