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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 987
Experience:  Worked on appliances for more than 15 years
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I have a Panasonice TX-L39E6B that has stopped working. It

Resolved Question:

I have a Panasonice TX-L39E6B that has stopped working. It was working fine on Saturday night and then sunday morning there is no power. Any ideas?
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is this unit ?

Customer:

18 months

Customer:

?

KevinWhiteJA :

OK, any lights flashing ?

Customer:

nothing

Customer:

no power

KevinWhiteJA :

and was there a power cut, also have you tried another socket ?

Customer:

no power cut

Customer:

and yes tried another socket and changed the fuse in the plug with one that i know works

KevinWhiteJA :

oh ok

KevinWhiteJA :

can you unplug it for 2-3 minutes

KevinWhiteJA :

and then plug it back simultaneously press and hold the on/off button for 15 seconds

KevinWhiteJA :

please let me know if you are able to change something

Customer:

i don't think there is an on/off button

Customer:

i think it is only via the remote

KevinWhiteJA :

standby

Customer:

you want me to standby?

Customer:

or put the tv on standby?

KevinWhiteJA :

I am sorry I mean there should be a stand by button

Customer:

if there is i can't find it

KevinWhiteJA :

I was trying to find a image for you

KevinWhiteJA :

anyways it is located towards the right

Customer:

so what I did was to hold down the on off button as i plugged it back in and now it is working again so thank you

KevinWhiteJA :

Great...You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?

Customer:

no thanks

Customer:

thank you so much and I will get back in contact if any more assistance

KevinWhiteJA :

You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Evening

Customer:

how do i get back in contact if i need to?

KevinWhiteJA :

If you have further questions I will be pleased to assist you – please use the REPLY link that will be sent on the email id that you have entered..Please remember to RATE my answer Excellent or Good Service ....Thanks

Customer:

ok thank you and have a great day

KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 987
Experience: Worked on appliances for more than 15 years
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