Hi, welcome to Just answer
How old is this unit ?
OK, any lights flashing ?
and was there a power cut, also have you tried another socket ?
no power cut
and yes tried another socket and changed the fuse in the plug with one that i know works
can you unplug it for 2-3 minutes
and then plug it back simultaneously press and hold the on/off button for 15 seconds
please let me know if you are able to change something
i don't think there is an on/off button
i think it is only via the remote
you want me to standby?
or put the tv on standby?
I am sorry I mean there should be a stand by button
if there is i can't find it
I was trying to find a image for you
anyways it is located towards the right
so what I did was to hold down the on off button as i plugged it back in and now it is working again so thank you
Great...You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
thank you so much and I will get back in contact if any more assistance
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how do i get back in contact if i need to?
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ok thank you and have a great day