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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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I have an AEG steam generator iron. The steam has stopped coming

Customer Question

I have an AEG steam generator iron. The steam has stopped coming through. The cable from the generator to the iron is warm about halfway along
Submitted: 2 years ago.
Category: Appliance
Expert:  adamd-mod replied 2 years ago.

Hello there,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.

Thank you!

Adam

Customer: replied 2 years ago.

I`ll wait another 48 hours for an answer

Expert:  adamd-mod replied 2 years ago.

Hello,

We will continue to look for a Professional to assist you.

Thank you for your patience,

Adam

Expert:  Dales-Electronic replied 2 years ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries. Could you give me the product code to allow me to look up the specs on this model please, thank ~ Ian
Customer: replied 2 years ago.

AEG Steam Generator Iron DBS 2300 Type11M2 Serial No 42100536

Expert:  Dales-Electronic replied 2 years ago.
Thanks
Customer: replied 2 years ago.

Hope to hear from you soon

Expert:  Dales-Electronic replied 2 years ago.
OK do you still have the handbook, if so can you carry out a self clean of the iron and tell me if you get any steam out of the sole plate vents once this is done # *****
Customer: replied 2 years ago.

I don`t have the handbook

Expert:  Dales-Electronic replied 2 years ago.
Go to this link pop in the model number DBS2300 and it will give you the manual, then go to the English section and seek out the self clean. Follow the instructions and come back to me with the results ~~ http://www.aeg.co.uk/Support/Manuals/
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience: I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
Dales-Electronic and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Downloaded manual, followed instructions. Now iron is working again.Thanks

Expert:  Dales-Electronic replied 2 years ago.
Glad to hear you sorted things, many thanks for the rating ~ Ian