hello, are you here?
how old is is your extractor?
AEG appliances come with a minumum 2 year guarantee. To activate your free guarantee you need to register your purchase.
Their installation guide shown as part B for the appliance it is supposed to be supplied by customer I assume
thats possible, but you can order from them the part B
If it becomes a hassle you could order from Espares phone: 0844 9777 888
please rate kindly at this time;-)
I see you are not online here so I will switch us to Q & A it works better;-) You can rate on that page as well.