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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1429
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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I have a problem with a Delonghi Dragon 2 (2000wat) oil heater.

Customer Question

I have a problem with a Delonghi Dragon 2 (2000wat) oil heater. Not sure how old it is as it was in a studio flat in Hove that I bought about 6 years ago. As this is just a weekend flat, it hasn't been used very much.
The problem? just before Christmas a LOUD BANG came from it - and it's been switched off since then. A friend changed the fuse this week - but it immediately blew again.
My question - WHAT WENT WRONG? IS IT FINISHED? IS THE BEST THING TO BUY A NEW ONE? If so, is there a more modern equivalent rad in white? And how do I dispose of the old one?
Many thanks - *****@******.***
Submitted: 2 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 2 years ago.
Dales-Electronic :

Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries

Dales-Electronic :

OK my name is ***** ***** me first start by explaining how these work and then you can understand the next bit, basically you have got a flat tank of oil that is heated by a heating element which subsequently is controlled by a thermostat that you can set at a suitable temperature and has a safety cut out in the arrangement also. As this is blowing the fuse then you have a dead short which can be in the cable (check for broken wires, insulation tears or damage at the plug) in the heating element (which would mean you likely wont be able to get the part or it will be too expensive and replacing it would be easier) or there is a problem with the heat controls. In you situation I would replace the item, give me a minute and I will find you a suitable replacement.

Dales-Electronic :

http://www.ebay.co.uk/itm/like/391016402626?clk_rvr_id=760646031589&item=391016402626&lgeo=1&vectorid=229508&rmvSB=true

Dales-Electronic :

If you pop that in your browser it takes you straight to the page ~ is there any further information I can give you?

JACUSTOMER-2fywdrqi- :

No message has appeared in this box.

JACUSTOMER-2fywdrqi- :

No message from Dales has yet appeared in this box @ 4.09pm

JACUSTOMER-2fywdrqi- :

Where is your answer?

JACUSTOMER-2fywdrqi- :

Thank you - found your answer. I'll opt to get a new one - awaiting your advice on suitable product. liz

JACUSTOMER-2fywdrqi- :

Thank you - I just need to know how old oil heaters are disposed of?

Dales-Electronic :

Sorry I forgot that bit, all you have to do is take it down to your local council recycling center and they will take if from you for further processing, there is normally an area to drop off electrical goods. Thank you for you question, would you now kindly rate my information to you by using the smiley faces below. Once done you can ask further questions free of charge. Have a great evening ~ Sorry for the slight delay in question replies, I am on holiday in the USA at the moment and sometimes the links take a while. Take care ~ Ian

JACUSTOMER-2fywdrqi- :

Happy New Year and have a great holiday Ian.

Dales-Electronic :

And the same to you, Im living the Redneck life in North Carolina - something different !! :)

Dales-Electronic :

Thank You for the rating Liz if you need further advice just ping me on here it will come directly through to me ~ be back in the UK in a week

Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1429
Experience: I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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