Hi, welcome to Just answer
How old is it ?
2 years old
OK that is error code E62 which means that the heater element is bad and needs replacement...
are they easy to replace
with the appliance unplugged you can take the back off the appliance and test it with a multi-meter
are these parts expensive
the heater element for this model is around £72 and you can buy it from here
thank you very much
if you want you can test it with a multimeter as well before replacing, also check the wiring from to the element
You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
no thank you
You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Evening