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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have a Whirpool cooker 501961054151/a I had a power cut and

Resolved Question:

I have a Whirpool cooker 501961054151/a I had a power cut and the clock is shows stop
from following the manual have turned knob 1 to 0 and held the knob 2 for the five seconds as indicatedin the manual but nothing has happened any ideas as the bottom oven will now not work
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.

Can you tell me the model of the cooker please .. This will be on a label around the oven cavity

Customer:

whirlpool 5019 610 54151/A

George-Allsorts :

OK I can see the controls for the clock.. one moment please

George-Allsorts :

Turn the first knob to '0'
Press and hold the middle button for 15 seconds untill the display starts to flash

Customer:

I have tried this but nothing happens it still says stop

George-Allsorts :

You tryied for 15 seconds?

Customer:

yes

George-Allsorts :

Ok.. turn the appliance off at the wall for ten minutes

George-Allsorts :

Then follow the instructions in this leaflet

501961056189GB

George-Allsorts :

If you can still get no response from the clock then the clock will have to be changed, but hopefully the 10 minute break will discharge the electronics and allow it to be reset

Customer:

cannot see the switch to turn it off

George-Allsorts :

It may be hidden inside one of your cupboards... It will be a big red one

Customer:

Found it now turned off

George-Allsorts :

OK... hope this sorts it for you.. Feel free to come back to me for further help if necessary

Customer:

perfect its now working thank you

George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience: A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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