Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.After C57M 70S0 GB there is a / and then a number or two; can you tell me what the numbers are please
Thanks for replies.
I took the original number from the instruction booklet. The numbers on the microwave itself are:
C57M 70N0 GB/03 FD9009 H020 15
When, in your description, you say it cuts off, what exactly do you mean?
If, for instance, we set the microwave on 1000 power for 1 minute. We press start, the oven light comes on and the clock begins to count down and gets to 36 secs then the countdown clock goes blank and the light goes off.
If you set the timer for 2 minx the same happens but the clock goes blank at 1 min 36 secs.
Setting the timer at 1:30 it shuts down on 54 secs remaining
And does the same happen with the same timings when on other poswers?
The 360 and 600 are exactly the same as 1000 but the 90 and 180 count down correctly
I need to do some investigation on this... I will return to answer you later today
I have deliberated on this issue and also consulted with associates, and have come to the conclusion that the problem is related to the Inverter board, or a fault in the timer.. but in either case, you will need the services of an Appliance Technician to diagnose exactly which as this will need to be diagnosed with specialist tools.I recommend going direct to BSH for reparation of this fault as they have the specialist tools available to them.. They can be reached at #0344-892-8989If you do not wish to use the manufacturer for repairs to this appliance, I can suggest others if you wish.
Ok. Thanks for your efforts.