How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask George-Allsorts Your Own Question

George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
19471162
Type Your Appliance Question Here...
George-Allsorts is online now

Michael, I have a belling 653 hbl. I stripped it down and replaced the main oven thermo

Resolved Question:

Hi Michael, I have a belling 653 hbl. I stripped it down and replaced the main oven thermostat, put everthing back together and the oven worked again. However the fan and back light didnt come on. Then they both came on but wouldnt turn off. Stripped it down to check wires and all seem ok, but they dont work again. Hard work trying to cook with it at present. Everything else works ok. Thanks Alan
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

Hello Alan, my name is***** be patient whilst awaiting any responses as I'm not always available.

What was the reason that you changed the thermostat in the first instance

Customer:

Hi George, the switch must have been faulty, as the light was on and oven going all the time when the switch was off. This has rectified that problem, but as I say the fan and light dont work. Got a new one for my model from espares.

George-Allsorts :

The problem you have is with the selector switch and not the thermostat.. You'll proberbly find that the old thermostat is still in good order.

Customer:

Isnt it all one item? The switch has the thermostat cable attatched. Being a new switch it should be ok? Or should I get another switch?

Customer:

Thanks, ***** ***** what I have changed. What is the selector switch then?

George-Allsorts :

looking for it now

George-Allsorts :

The selector switch is what the thermostat plugs into the back of.. the only time that this is different is when you have a separate temperature control

Customer:

There was only 4 wires that slotted onto the back. One of those had 2 joined together (yellow and blue) on the top left as you look at it. A white on the top right and a purple on the right side.

George-Allsorts :

Can you take a picture of it for me?

Customer:

Cant seem to get the picture up. It looks like the first one you sent.

George-Allsorts :

You changed the one that looks like the first picture didn't you.. but what did that plug into the back of? Is it the one in the second image?

Customer:

http://m.imgur.com/upload

George-Allsorts :

I can not get that to load

George-Allsorts :

Can you send it to my works phone 07787182156

Customer:

I have sent 3 pics on my phone, hope you get them.

George-Allsorts :

Hi Alan, I got a message saying "from Alan" but nothing else

Customer:

Trying on another phone

George-Allsorts :

I must go soon but will pick this up from home later

George-Allsorts :

OK, as I said on the phone:

Open the oven door and look at the bottom... If it is not there then look on the back of the cooker for a label

Customer:

Hi george, have finally got it working. After stripping the cooker down again it still wouldnt work. So I undid the 2 screws and took the thermostat out. It worked ok, so I tried 2 shorter screws in it and refitted it. It worked ok, so I pressume I had tightened the screws too much and it was shorting. All ok now. Many thanks for your help. Alan

George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience: A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
George-Allsorts and other Appliance Specialists are ready to help you

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.