Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.Can you give me the ENr and FD from the label inside the fridge please
e-nr NEFF GMBM K4624V4 GB/02 FD8412
What do you mean when you say it is stopping and starting? Can you give a more presice description
when on cooling mode motor runs all the time till it gets to the correct temp not doing that keeps stop/start till it gets to right temp
Can you tell me, is the compressor (Motor) getting hot? and what length of time is it running before then stopping?
yes compressor very hot could take up 30 minutes to reach cool temp
Sorry I took so long then, I was trying to find your appliance.. your appliance model is K4624X4GB/02 I think and it is a 2004 modelCan you tell me if you can see the fan working on the insideCan you also tell me if the large grill on the back is warm or cold.. and can you check different areas of the grill
its the fan inside the larder /fridge that is clicking on and off as the unite is a built in one I cannnot ffeel the grill at back
Then what did you mean when you said the compressor is very hot... did you mean the fan motor?
no its the compressor motor under the unite that's very hot no heat on fan inside larder/fridge
So you are saying that the compressor is what is getting hot... The compressor of your appliance is at the back of the unit according to the diagrams from Neff
How can you feel that the compressor is getting hot if you are saying that you still have the appliance built-in to the cabinet and have not removed it yet?
if you remove the plinth from the kitchen units you can reach the comprossor
Can you tell me then, if you press the switch at the top of the cabinet, does the fan com on?
there is no twitch at the top of the cabinat the only other thing inside tha cabinet is the tem control
According to the documents from Neff there is a switch at the top of the cabinet that the door closes on to..
I am trying to determine if you have a faulty fan.. If so, this will not be allowing the fridge to get cool... this would also not draw the heat from the circulatory system and therefore would present a hot compressorAlternatively, If the fan is working well, and the compressor is running hot, then the cause is likely to be a lack of refrigerant
you are correct the switch at the top of cab just seems to work the light
Yes, sorry, that switch is not for the fan...When the fan is working, can you feel cool or warm air being blown from it?
sorry for the delay could not get fridge temp down far enough to get fan to start it is cold air blowing from it
What level is the thermostat set to?
thermo set at 4
And the temperature inside the fridge is?
Ihave no facility to take a reading
so is the milk, water, etc getting cool?
yes milk juice soft ftuit all good. 4.35 larder /fridge started to get therm down to 4 its now 6muinets 5 and still runningis that any healp
also fan in side fridge clicking off and on
Ok, The fan will switch itself off and on as it needs to in order to disseminate the cool air into the fridge .. The fan should be working off the thermostat / sensorAll sounds as if it is working fine to me
Is there anything further I can do for you?
itsnow10 past 6 fridge still not down to therm leval
And is the compressor still running?
And has it been running constantly since we last spoke?
yes compressor running in side fan still running off and on
If the compressor is still running but the fridge is not yet down to temperature after an hour or more... the problem is I would say, not with the fan but possibly with the thermostat... however, we can not tell for definite if you have no way of measuring the temperature..If the fruit, juice, milk, and everything else is down to temperature, but the compressor is still running, then it is the thermostat not switching
At this stage, I will ask you to kindly give a rating for my assistance, by clicking on the smiley faces you can now see
Here is a link to the thermostat should you wish to purchase one Bosch K4624X4GB/02 Fridge Freezer ThermostatDISCOUNTWhen you get to the Checkout page.. To the left of the 'Pay by Card' button there is a link to allow you to enter a discount code.. Click on it and enter the discount code __ id1975 __ to get a discount
its now 10 past 8 and the in side fan is still running thejuice milk soft fruit coolish but not realy cold
Is the compressor still running?
yes still running
Then I'm afraid it is not the thermostat if the fridge is no longer chilled, you need to have the unit topped-up with refrigerantAt this stage, I will ask you to kindly give a rating for my assistance, by clicking on the smiley faces you can now see
so how do I do this or does it have to fridge engineer
I can offer you some contacts for refrigeration engineers if you pass me your postcode
a b 39 2 hs
Domestic Appliance Repair0844(###) ###-####/p>
Stonehaven Domestics07858 426285
They are the two that I am aware of for your area
Special equipment is required to re-fill the system with refrigerant. It doesn't take long but without the equipment it can not be done
ok thanks for the two names will give them a ring in the morning
You are welcome