Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just answer
How old is this washer ?
couple of years...
OK, and you have cleaned everything...there is no water in the base of the dishwasher ?
a small amount up to the bottom of the black outlet in teh base. Filters all cleaned and its draining itself before it starts the wash cycle.
OK, the problem seems to be with the heating element of the unit
can you test it with the multimeter ?
this is the element for your dishwasher
Thats what I was thinking, does temperature controll the openign of the detergent draw?
where is that in the machine, im stuggling to get the side panel off at the moment as I cant see the last retaining screws/clips near the hinge on the door!
Got a multimeter.
OK, good....a moment please
with the dishwasher unplugged
take off the bottom panel
and the side panel comes off
ok, Ill go and do that........
that was easy, no screws.
the heating element is located near the circulation pump motor and you can access it from underneath
after the bottom panel is removed
once you have removed it test it for continuity with a multimeter
no continuity means bad heater and that will have to be replaced
Ok, thanks, ***** ***** and check......assume i need to disconnect it first?
please let me know how it goes
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will do.....and thanks thus far!
Ok, Ive disconnected the Earth and the power supply here.
And tested the female end on the heating element. Nothing
I have also checked continuity across both the terminals here. Also nothing.
assuming Im looking at the right bit, i guess its had it!
just for my own piece of mind....if the machine is not heating up, the detergent draw wont spring? and is it worth replacing, or in your opinion would it be better to get a new machine. it gets used once a day, so its on the go quite a bit!
Hi, sorry was away for a while
if there is nothing then heating element needs replacement
a new one costs around £48 and you can buy it from here
looking at the age of this appliance and the costs involved...I believe it is still better to replace the element
I have just dismantled the pump and motor. There is a massive amount of gunk, both food wast and limescale in the pump. the grey pump housing is stuck fast in the motor. i will post a pic in a second to show you what i mean!
oh ok, I thought you have already cleaned it
please clean everything and then check another cycle
I cant separate the grey bit from teh black bit!
And I had cleaned it, just not inside the pump housing!!
The first image is not showing, anyways if you have cleaned it already then just check with another cycle
I still believe it is the heating element causing this problem
I have separated the two. (first picture was the same not sure why it did not come out so had to repost)
Is there any point in putting back together with the faulty heating element? There is no continuity between the two terminals
If the test was performed with everything disconnected then yes there is no point and heating element has to be replaced
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