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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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Switched laptop on - fan blowing out very hot air - unable

Customer Question

Switched laptop on - fan blowing out very hot air - unable to get sign on screen. Then went dead and start switch not working. Any ideas?
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
Customer:

Hi, welcome to Just answer

Customer:

Please tell me its model number and how old is it ?

JACUSTOMER-q5t5qicg- :

Sattelite C50-A-1DV

Customer:

OK, how old is it ?

JACUSTOMER-q5t5qicg- :

2 years

Customer:

OK and it is not working now after it cooled down ?

JACUSTOMER-q5t5qicg- :

Not working although light on front is on - battery ok?

Customer:

battery seems to be fine...the problem is with the cooling fan as it is connected to the processor

Customer:

how good are you with DIY repairs ?

JACUSTOMER-q5t5qicg- :

rubbish at diy - is it a simple job?

Customer:

no, I believe the problem is with the processor itself that has to be checked

Customer:

Toshiba satellites are known for getting hot

Customer:

these kind of issues are usually caused because of dust that blocks the fan and so it blows cold air

Customer:

with the unit unplugged you can also blow compressed air on the fan

Customer:

this will clean all the dirt off

Customer:

after this if the problem returns it is better to get it checked by a tech

Customer:

You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?

Customer:

If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service ....Thanks