Hi, welcome to Just answer
How old is it approx ?
2003 from the makers stamp
OK, as it fills and then drain but will not start the problem is with the motor that is bad and needs replacement
have you already tried cleaning the drain pump ?
no, have not tried that . would that make a difference ?
You can pull it out and try to clean the drain pump assembly...if the problem is still there after this is done then the motor has to be replaced, a new one will cost around £155
cleaning might help sometimes...however, as it drains fine so it is likely a bad motor..sorry about the bad news
ok i will try that, thanks
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ok ,thanks. the machine did go on a wash cycle ,without me looking at the pump, would the drain pump affect the washing?. I can look at that tomorrow if needed