Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just answer
Please tell me its complete model number
and how old is it ?
it is eco logixx 7 and it's about 4 years old
OK, can you please post the E nr of this appliance
Thanks for that... what is the problem with the dryer, unfortunately I am unable to see that post
It runs for a little bit then stops. The drum seems to be fine, I've emptied condenser and filter.
was it heating fine before this problem start ?
Yes it was we did a couple of loads over the weekend and I think one successful load yesterday
and there are no lights flashing ?
I mean it just starts and then after a few seconds/minutes stops with no flashing lights...everything else is fine ...?
Yes that is what happens it runs for about 5 minutes, no flashing lights
ok and it wont show any fault code when it stops ?
I don't think so, by the time I get there, there is an arrow all the way on the right up against a vertical line
OK, it seems either the heater element or the heater sensor has gone bad and needs replacement...the appliance starts and when it is time for the element to kick in it wont start and so it stops there
you have already cleaned the condenser and filter so it is more likely the sensor or the element
Oh dear so I need a service call anyway, I wash hoping to avoid that
how good are you with DIY repairs ?
I don't think very, putting together Ikea furniture is about it for my handiness
OK, usually cleaning the heater element & the air channel behind it solves the problem however...it is better to check the element and the sensor as well
a new sensor will cost around £11 + labor and a new element will cost around £60 + labor
So it's possible if I pull the dryer out and have a look, it might save a call out?
yes, with the dryer unplugged...take it out and remove the heater cover at the back...closely check the area behind the heater for bad build up of fluff..
Great thanks, ***** ***** that and if that doesn't help, I'll call someone.
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