Hi, welcome to Just answer
Please tell me its complete model number and how old is it ?
It is a Bosch Classixx 7 varioPerfect WAE28167GB. It is around 2 years old
OK, the Key symbol indicates child lock has been set
you will have to press and hold the START button
this should solve the problem
Fantastic! Thank you so much! £20 very well spent! Could not find anything on my online manual. Off to hunt for the manual which came with the machine!