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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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I have a bosch excel multi programe dish washer it is stuck

Resolved Question:

hi I have a bosch excel multi programe dish washer it is stuck on drain in the cycle
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me its complete model number and how old is it ?

Customer:

bosch excel multi programe about 8 years

KevinWhiteJA :

OK thanks...model number starts with E NR

Customer:

it says on the front left corner by the on off button maxx freedome performance with a TM above the maxx it also says auto 3in1 in the top right corner

Customer:

where is model number

KevinWhiteJA :

usually located on the door or inside the door

KevinWhiteJA :

after reading your description....it seems that the Anti flood device located inside the base of the unit has activated, with the dishwasher unplugged you will have to pull it out and then tip it on its back by around 45 degrees...make sure to place a large towel as huge amount of water might come off....after this is done plug it back and check if it works again

KevinWhiteJA :

please let me know how it goes

Customer:

SCS4 7E02CB I can hardly see it so the C could be aG

KevinWhiteJA :

Thanks for that... please try the above procedure and let me know how it goes

KevinWhiteJA :

and the correct model number is ***** :)

Customer:

I think that is it you are a star kevin

KevinWhiteJA :

Great :) if the problem appears again then you will have to remove the base and check for leaks and also clean everything inside the base..You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?

Customer:

no I think that's all you could tell me whos going too win the 4.30 at Kempton haha thanks

KevinWhiteJA :

You're welcome :) ....Excellent feedback is appreciated if you are satisfied with my assistance....Have a good day

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