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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 999
Experience:  Worked on appliances for more than 15 years
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Have Samsung RS20CCSV freezer display flashing -20 freezer

Resolved Question:

Have Samsung RS20CCSV freezer display flashing -20 freezer door light display on, turned off to reset, turned on freezer now at -3 not getting colder????
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
KevinWhiteJA :

, welcome to Just answer

KevinWhiteJA :

How old is it ?

Customer:

Think about 5 years

Customer:

Are u still there

KevinWhiteJA :

Yes, sorry think we got disconnected somehow

Customer:

OK

KevinWhiteJA :

sorry to hear about the problem with refrigerator, have you already tried to leave it unplugged minutes/hours to check if this makes any difference ?

Customer:

Yes tried that, freezer shows a temp of -3 and not going down, fridge is going up slowly now at +7.

Customer:

Kevin you still there

KevinWhiteJA :

Sorry I am have issues here with my router

KevinWhiteJA :

The problem seems to be with the temperature sensor that is bad and will need replacement

KevinWhiteJA :

a new defrost sensor will cost around £15

KevinWhiteJA :

this is a common issue with Samsun RS21 models

KevinWhiteJA :

as yours is RS20 you can just call in samsung and check with them if they can repair this under warranty

KevinWhiteJA and other Appliance Specialists are ready to help you