, welcome to Just answer
Please tell me how old is it
and have you already tried to clean the drain pump filter ?
1998. Light use. Filter cleaned regularly. It completed its cycle.
OK then with the washer unplugged, can you pull it out and try to clean the drain pump
Did you get my response? 1998. Filter OK.
Drain pump seems fine
OK, have you already opened the back and top of the unit to check the drain pump ?
If you have then check the drain hose to make sure nothing is blocked there
after you have cleaned the drain hose and pump, the problem should be solved
if it returns then it means the pump is bad and as the water is still inside the washer it wont open the door
after everything is done and the problem is still there then test the door interlock
please let me know how it goes
It just occurred to me to run the machine on another cycle, and now it opens. Thank you help, but I'm going to rate you less than OK because it was my action that solved it and so I can get my money back!Thanks .
OK, the problem is most likely to occur again...if you are looking get money back please contact customer support