How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

I have a Neff c67p70n0 combe oven and the microwave has

Resolved Question:

I have a Neff c67p70n0 combe oven and the microwave has stopped working
the oven works ok
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
KevinWhiteJA :

, welcome to Just answer

KevinWhiteJA :

How old is it?

Customer:

4 years

KevinWhiteJA :

was it working fine prior to this ?

KevinWhiteJA :

heating fine etc

Customer:

Yes all was ok

KevinWhiteJA :

OK and is it completely dead or the control lights work ?

Customer:

It runs seconds then stops working

KevinWhiteJA :

OK and when it stops do you hear any different kind of sound ?

Customer:

No it just the

Customer:

Sorry

Customer:

Sorry it just stops

KevinWhiteJA :

OK, as it starts so it means the control board is fine...it immediately stops after few seconds indicate a problem with the door switch or the magnetron itself

KevinWhiteJA :

the first thing that has to be checked is the door switch as control thinks that the door is not closed so stops the appliance

KevinWhiteJA :

a new door switch will cost around £20

Customer:

How do I do that

KevinWhiteJA :

I would recommend getting it done by a engineer as these units have HV inside

KevinWhiteJA :

if it was the fuse it wont even start

Customer:

I will thanks. What would the approximate cost be including labour

KevinWhiteJA :

you can contact Neff at #0344(###) ###-#### ***** www.repaircare.co.uk to get a quote

KevinWhiteJA :

around £110 including parts

Customer:

Is that

Customer:

Is that door switch or the man er

KevinWhiteJA :

Yes Neff is selling the switch for £46 and is available here

KevinWhiteJA :

so if you get it repaired through local engineer it might cost around £90

Customer:

Or the magnatron

Customer:

Sorry should have said is that door switch or the magnetron

KevinWhiteJA :

It is door switch

KevinWhiteJA :

Magnetron itself will cost £80

Customer:

Many thanks Kevin

KevinWhiteJA :

You're welcome....You can get back to me if you need any assistance and I will help with no additional charges.....Excellent feedback is appreciated if you are satisfied with my assistance. Kevin

KevinWhiteJA and other Appliance Specialists are ready to help you

Related Appliance Questions