How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

my washing machine is not working the lights on the spin r

Resolved Question:

my washing machine is not working the lights on the spin r all flashing and nothing else is happening
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me its complete model number and how old is it ?

Customer:

Model Number is ***** FD number is ********** Bosch Avantixx 7 Vario perfect.

Customer:

Aprroximately 2-3 years old.

KevinWhiteJA :

OK, so all lights on the control are flashing ?

Customer:

yes on the spin only where the 1200 down to the lowest

KevinWhiteJA :

ok, with the washer unplugged...have you already tried to clean the drain pump filter located inside the front bottom of the appliance ?

Customer:

yes

KevinWhiteJA :

OK and how did this start ? I mean all 5 lights have been flashing since the problem occurred or it was a different set of lights ?

Customer:

same lights not even the start button is working

KevinWhiteJA :

usually all flashing lights indicate a problem with the main control board however, please unplug the washer for around 6-7 minutes

KevinWhiteJA :

after that plug it back in and then cancel the programme....now select a spin only programme and start the washer, let me know how it goes...

Customer:

ok i will i will come back in 10 minutes

KevinWhiteJA :

sure no problem

Customer:

still the same thing nothing changed do u think it is the control board

KevinWhiteJA :

Yes, it suggests a fault with the main control board...how often this washer has been used ?

Customer:

every day 3 times a day

Customer:

is it dear for a new board or cheaper getting a new machine

KevinWhiteJA :

a new board will cost around £90 + labor

KevinWhiteJA :

looking at your usage it might work for another 2 years

KevinWhiteJA :

I mean after you replace the board

Customer:

ok thanks for ur help

KevinWhiteJA :

You're welcome....You can get back to me if you need any assistance and I will help with no additional charges.....Excellent feedback is appreciated if you are satisfied with my assistance.

KevinWhiteJA and other Appliance Specialists are ready to help you