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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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The control knob on my washing machine is stuck. Hotpoint

Customer Question

The control knob on my washing machine is stuck.
Hotpoint WMYL 8352P/UK ********* Serial Number
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.

Can you tell me what you mean by 'stuck'?

Please describe your problem in as much detail as possible

JACUSTOMER-mmvc3pyc- :

I am unable to turn the cycle control knob to another cycle

George-Allsorts and other Appliance Specialists are ready to help you
Expert:  George-Allsorts replied 2 years ago.
Behind the knob is a selector.. It is attached to a board.. either the board has come away from the holding clips and needs putting back into place or the selector on the board needs changing